MDX321 - Managing People

Course Description

Course Description

To be successful and move ahead in his or her career, a manager must understand how to manage people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment, measurement system of management can be employed and how organization structures differ. The course will also cover the difficulty of discipline while trying to maintain productivity and momentum.

Learning Outcomes

• Describe how managers must handle people—subordinates, peers, superiors, and customers—to achieve goals
• Explain how delegation is a key tool for managing
• Discuss the role of emotional intelligence (EI) in managing
• Understand your own attitudes toward empowering management
• Describe the major organizational structures and the differences between them
• Explain the different factors that motivate workers and how a manager can use them to improve employee performance
• Identify the defining characteristics, benefits, and unique challenges of empowered teams
• Explain how coaching employees is a vital part of managing in any organization
• Discuss the challenges of discipline and how a manager should deal with such situations

Key Features

• Expert-supported
• Mobile-friendly
• Accessible
• Badge and credit-awarding
• Games & Flashcards
• Video content
• Real-world case studies
• Audio-enabled in app

Refund Policy

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.

Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK^® Guide) — Sixth Edition, Project Management Institute Inc., 2017.

The following list outlines the PDUs you will earn for completing this course, based on the certification you have.

• PMP®/PgMP®
• Technical: 1
• Leadership: 3.5
• Strategic/Business: 0.5
• TOTAL: 5
• PMI-RMP®
• Technical: 1
• Leadership: 3.5
• Strategic/Business: 0.5
• TOTAL: 5
• PMI-SP®
• Technical: 0
• Leadership: 3.5
• Strategic/Business: 0.5
• TOTAL: 4
• PMI-ACP®
• Technical: 1
• Leadership: 3.5
• Strategic/Business: 0.5
• TOTAL: 5
• PfMP®
• Technical: 0
• Leadership: 3.5
• Strategic/Business: 0.5
• TOTAL: 4
• PMI-PBA®
• Technical: 0
• Leadership: 3.5
• Strategic/Business: 0.5
• TOTAL: 4

Applies Towards the Following Certificates

• Certificate in Management Skills : Certificate in Management Skills
• Management Skills (ACE CREDIT) : Management Skills (ACE CREDIT)