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Course Description

Course Description

Communication is a critical aspect of any successful project. Effective project teams communicate continuously, to share knowledge, clarify project objectives, and address issues. Project practitioners spend a large amount of their time engaged in interpersonal communication activities, ensuring that information is widely distributed and participants are kept up to date on all project objectives. But some project participants may not have the required expertise or ability to communicate effectively.

This self-paced, fully online course will help project leaders understand and coordinate verbal and written forms of communication within and between project teams. It will help focus and clarify communication techniques and allow clear, concise, and direct interactions among all project practitioners and stakeholders.


Learning Outcomes

After completing this course, the learner should be able to:

  • Employ effective interactive communication as a project leader
  • Implement the correct communication models and methods to ensure a proficient transfer of information
  • Manage project communications using appropriate written, verbal, and nonverbal communication media
  • Integrate collaborative communication best practices into project team activities and stakeholder interactions
  • Encourage open communication techniques among project participants
  • Exhibit cultural sensitivity when communicating with diverse project groups
  • Recognize and address dysfunctional communication patterns among project practitioners
  • Identify potential communication issues and resolve them successfully

Key Features

  • Expert-supported
  • Mobile-friendly
  • Accessible
  • Badge and credit-awarding
  • Games & Flashcards
  • Video content
  • Real-world case studies
  • Audio-enabled in app

Refund Policy

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.


Notes

Estimated time to complete: 3 hours

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

The following list outlines the PDUs you will earn for completing this course, based on the certification you have.

  • PMP®/PgMP®
    • Technical:
    • Leadership:
    • Strategic/Business:
    • TOTAL:
  • PMI-RMP®
    • Technical:
    • Leadership:
    • Strategic/Business:
    • TOTAL:
  • PMI-SP®
    • Technical:
    • Leadership:
    • Strategic/Business:
    • TOTAL:
  • PMI-ACP®
    • Technical:
    • Leadership:
    • Strategic/Business:
    • TOTAL:
  • PfMP®
    • Technical:
    • Leadership:
    • Strategic/Business:
    • TOTAL:
  • PMI-PBA®
    • Technical:
    • Leadership:
    • Strategic/Business:
    • TOTAL:

Applies Towards the Following Certificates

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Enroll Now to Get Started!
Section Title
PM Skills: Communication
Section Schedule
Self-Paced
Delivery Options
Course Fee(s)
Tution non-credit $79.00
Reading List / Textbook
No
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