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Course Description

This simulation course is designed to challenge and engage you while you apply your knowledge of management best practices to real-world scenarios. During the simulation, you'll experience your first three months as the newly promoted frontline manager for Dragonfly Service's sales team. You'll experience the ups and downs of coaching, mentoring, conflict resolution, and change management. Along the way, you'll manage relationships at all levels, practice open communication, set SMART goals, and more, honing your skills as a frontline manager.

Applies Towards the Following Certificates

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Section Title
Frontline Manager Simulation: Leading a Team at Dragonfly
Section Schedule
Self-Paced
Delivery Options
Online  
Course Fee(s)
Tution non-credit $359.00
CEUs
1 CEUs
Reading List / Textbook
No
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