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Course Description

This simulation course is designed to challenge and engage you while you apply your knowledge of management best practices to real-world scenarios. During the simulation, you'll experience your first three months as the newly promoted frontline manager for Dragonfly Service's sales team. You'll experience the ups and downs of coaching, mentoring, conflict resolution, and change management. Along the way, you'll manage relationships at all levels, practice open communication, set SMART goals, and more, honing your skills as a frontline manager.

Applies Towards the Following Certificates

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Enrollment Information
Course
Frontline Manager Simulation: Leading a Team at Dragonfly
Schedule
Self-Paced
Format
Course Fee
Tution non-credit $359.00
Reading List / Textbook
No
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