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Course Description

This course, aimed at aspiring supervisors and companies that want to improve their employees' supervisory skills, is designed to help a worker make the transition from individual contributor to a supervisor who oversees the work of others. Self-paced and highly interactive, the course details the fundamental nature of a supervisor's role and the basic management principles that apply to it. It also provides a close look at seven skills that are essential to any supervisor's success: managing time and priorities; communicating; organizing the work and setting goals; managing relationships; resolving conflict; guising the work; and managing performance. Learners will also have a chance to assess their own supervisory skills and get practical tips on dealing with upper management.

Applies Towards the Following Certificates

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Section Title
Frontline Manager: Introduction to Supervision
Section Schedule
Self-Paced
Delivery Options
Online  
Course Fee(s)
Tution non-credit $149.00
CEUs
0.6 CEUs
Reading List / Textbook
No
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